Introduction to First Line ManagementThursday 7th May 2026

Why book the Introduction to First Line Management course?

Newly appointed first line managers often have superb technical skills, which is the reason why you are promoted in the first place. What may be lacking is the very different set of skills needed to manage others. Without this experience in communication and planning, you may struggle to shine in other areas.

This Introduction to First Line Management course will help you understand the basic skills involved in managing and developing your staff, helping you to transition into your new role. As well as teaching you the fundamentals of what a first line manager does, you’ll learn key strategies for communication and motivation, and how to manage your new workload effectively.

Our Introduction to First Line Management programme is accredited by The Institute of Leadership.

Who is the course for?

This course is aimed at anyone who’s new to the role of management, or existing first line managers and supervisors with little or no management experience.

Learners will gain a better understanding of the role of a first line manager, what it involves, the authority you will have and the skills you need to perform it effectively.